« Nepal Upside Down and Inside Out | Main | Gotta Serve Somebody - An Excerpt from The Big Moo »

Apr19
Making the Wrong Decisions, Slowly - An Excerpt from The Big Moo

The following is an excerpt from The Big Moo, written by one of The Group of 33.  It is one of 5 excerpts from The Big Moo published by Know More Media during this week.

Making the Wrong Decisions, Slowly

How did TiVo end up on death’s doorstep?

Here’s a company that reinvented the single biggest in- fluence  in  our  world—television.  A  company  that  figured  out how to make television work for the viewer, instead of the other way around. TiVo created a magical brand, secured a powerful licensing  alliance,  and  had  a  huge  impact  on  our  culture—all with just a few hundred employees.

And yet they’re out of money, can’t keep a CEO, and are in danger of disappearing altogether.

The problem is that TiVo got scared. After they made it over the first few hurdles of financing and product development, they became focused on not blowing it.
Here they were, on the edge of greatness. They had enough money,  enough  time,  and  enough  resources  to  get  everything right. So they took it slowly and carefully, focusing on not making a mistake.

And that was the mistake.
 
Fail fast and cheap. Fail often. Fail in a way that doesn’t kill you.

This  is  the  only  way  to  learn  what  works  and  what  doesn’t. TiVo had one remarkable idea, but they needed far more than that. You are going to make wrong decisions, no question about it. Make them fast and cheap.

If you liked this selection, buy the book.  Read the book.  Help charity. Be more successful in business.


4 Comments


An interesting story -- and deep lesson, Tim. Thanks for sharing. It reminds me of a statement a writer, Arthur Link made on this topic: "While one person hesitates because he feels inferior, another is busy making mistakes and becoming superior." Almost makes you want to jump up and fail again.... just to stay in the race :-)
Seth knocked that one out of the park. I loved Tivo. I got one for my Dad and another friend of mine who lived on the other side of the country. But Seth's right. They blew it by being afraid to fail.
I disagree. Tivo is failing for one reason: their business model. They took away the advertising, replaced it with subscriptions, and didn't learn from cable's history that subscriptions wouldn't be enough money to cover whatever their expenses are. Also, they didn't foresee the backlash from mainstream media calling them theft devices, which has to have cost them. Anyway, I disagree that one has to fail in small, cheap ways. In business, you sometimes have to fail big and expensive to get it. Look at Apple.
I was an early adopter of TIVO. I bought the machine and they sold me on the promise of a "life-time" subsciption. What they didn't tell me was that it was life-time for only that machine (deceptive marketing). So, when there were new technological advances (record more hours, etc.), I would have had to pay to buy a new machine and a new subscription. That's when they lost me as a customer. DishTV offered me a low monthly rental fee for the unit, an easy way to upgrade to the lastest technology, and no requirement for a subscription fee.

submit a trackback

TrackBack URL for this entry:

post a comment

Name, Email Address, and URL are not required fields.





Comment Preview

« Nepal Upside Down and Inside Out | Main | Gotta Serve Somebody - An Excerpt from The Big Moo »

Know More Media is an online publisher of business information and news. Our authors provide a broad spectrum of business knowledge, publishing their expertise on a continual basis.

Search Network:
Subscribe
What's this?

know more media network

View Network Map

Network Feed List (OPML)

Know More Media Network
Feed


we support unitus

PRWeb



Know More Media is a network of business related blogs.

Here are some current headlines from some of our business publications:

ProductivityGoal

CallCenterScript

AdHurl

TheBizofKnowledge

LandingTheDeal

CustomersAreAlways

HealthCareVox

BrainBasedBusiness

TheInsurancePolicy

MarketingBlurb