Customer Service channel

Channel description: The Customer is the most important person for most any business, and the Customer Service channel provides helpful training, resources, and advice regarding every aspect of the customer service industry, including customer service management, CRM, call center, and help desk functions.

Blogs in this channel:

CallCenterScript – Covering the call center industry, the agents on the phones, and their managers

CustomersAreAlways – Centered on to customer service and the principles of exceptional customer services

HelpDeskNotes – Devoted to help desk and technical support personnel and applications